Privacy Policy – Predect Ltd

Effective date: 08 Jan 2026
Website: www.predect.nz

1. About this policy

Predect Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or services, you agree to this Privacy Policy.

2. What information we collect

We only collect personal information that is reasonably necessary for our business.

This may include:

  • Contact information such as your name, email address, phone number, and any information you provide when contacting us or filling in forms

  • Website usage information such as IP address, browser type, device information, pages visited, and time spent on the site

  • Cookies and similar technologies to help our website function properly and to understand how it is used

3. How we use your information

We use your information to:

  • Provide and improve our services

  • Respond to enquiries and provide customer support

  • Communicate with you about updates, services, or important notices (only if you have opted in)

  • Maintain website security and prevent misuse or fraud

We will not use your information for purposes unrelated to these without your consent.

4. Who we share your information with

We do not sell your personal information.

We may share your information only with:

  • Trusted service providers (such as website hosting, analytics, or email services) who help us operate our business

  • Legal or regulatory authorities if required by law or to protect our legal rights

All service providers are required to protect your information and use it only for the services they provide to us.

5. Overseas storage and transfers

Some of our service providers may store or process information outside New Zealand (for example, cloud hosting or analytics services).

When this happens, we take reasonable steps to ensure your information is protected and handled in a way that is comparable to New Zealand privacy standards, as required by the Privacy Act 2020.

6. How we protect your information

We take reasonable technical and organisational measures to protect your personal information from loss, unauthorised access, misuse, or disclosure.

No system is completely secure, but we regularly review our security practices to reduce risk.

7. How long we keep your information

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law. When it is no longer needed, we securely delete or anonymise it.

8. Your rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Ask for corrections if you believe the information is inaccurate

  • Withdraw consent where processing is based on consent

To make a request, contact us using the details below. We will respond within a reasonable timeframe (usually within 20 working days).

9. Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

You can choose to disable cookies through your browser settings, although this may affect how the website works.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.

If you are not satisfied, you have the right to make a complaint to the Office of the Privacy Commissioner:

  • Website: www.privacy.org.nz

11. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

Predect Ltd
Email: cameron@predect.nz
Website: www.predect.nz

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.